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Articles > Post Market Movers: RingCentral Recognized as Top UCaaS Provider in Metrigy's 2025 Report

Post Market Movers: RingCentral Recognized as Top UCaaS Provider in Metrigy's 2025 Report

By KlickAnalytics Data Insights  |   February 4, 2026 08:00PM ET

Key Points

- RingCentral named a Top Provider for UCaaS in Metrigy Research's 2025 Report
- Achieved highest overall customer sentiment score in the study
- Rated above average in every evaluated category, including voice quality and security

RingCentral, a leading provider of AI-powered business communications, has been distinguished as a top Unified Communications as a Service (UCaaS) provider in Metrigy Research's 2025 MetriStar UCaaS Report. The company, listed as one of only three providers at this level, received the highest customer sentiment score in the study, showcasing its strong performance in various categories.

The recognition solidifies RingCentral's position as a leader in the UCaaS industry, highlighting its commitment to delivering exceptional voice quality and top-notch security measures. By excelling in all evaluated areas, the company has demonstrated its capability to meet the diverse communication needs of businesses and organizations.

According to the report, RingCentral's dedication to providing high-quality services and ensuring secure communication channels has set it apart from competitors. Its top ranking in customer sentiment reflects the positive experiences of users and the satisfaction derived from using RingCentral's UCaaS solutions.

With the increasing importance of reliable and effective communication tools in today's digital landscape, RingCentral's recognition as a top UCaaS provider further solidifies its position as a go-to option for businesses looking to enhance their communication infrastructure. By consistently delivering above-average results in key areas such as voice quality and security, RingCentral has established itself as a trusted partner in the industry.

Overall, RingCentral's acknowledgment as a top UCaaS provider in Metrigy's 2025 Report underscores its ongoing commitment to innovation, customer satisfaction, and excellence in the field of business communications. As organizations continue to prioritize seamless and secure communication solutions, RingCentral remains a frontrunner in delivering top-tier UCaaS services that cater to the evolving needs of modern businesses.

About RNG
RingCentral, Inc. provides software-as-a-service solutions that enable businesses to communicate, collaborate, and connect in North America. The company offers business cloud communications and contact center solutions based on its Message Video Phone? platform. Its products include RingCentral Office that provides communication and collaboration across various modes, including high-definition voice, video, SMS, messaging and collaboration, conferencing, online meetings, and fax; RingCentral Contact Center, a collaborative contact center solution that delivers omni-channel; and RingCentral Engage Digital, a digital customer engagement platform that allows enterprises to interact with their customers. The company's products also comprise RingCentral Engage Voice, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies; RingCentral Video, a video meeting service which includes our RCV video and team messaging capabilities and offers video and audio conferencing, file sharing, contact, task, and calendar management. In addition, it offers RingCentral Professional, a cloud based virtual telephone service that provides inbound call answering and management services for professionals; and RingCentral Fax that provides online fax capabilities. The company serves a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, as well as others. It sells its products through a network of direct sales representatives, as well as sales agents, resellers, and channel partners. RingCentral, Inc. has strategic partnerships with Alcatel-Lucent Enterprise; and Vodafone Business. The company was incorporated in 1999 and is headquartered in Belmont, California.

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