Key Points

- Holland America Line awarded 'Best Service' by Cruise Critic for the fourth year in a row
- Cruise Critic's Best in Cruise Awards are determined by ratings and reviews from travelers
- Virgin Voyages named 'Best Cruise Line of the Year' in the Ocean Category
- Other top cruise lines included Explora Journeys, Avalon Waterways, and National Geographic-Lindblad Expeditions
- Cruise Critic announces winners of its 17th annual Best in Cruise Awards for 2025

Holland America Line has once again been recognized for its exceptional service, earning the prestigious title of "Best Service" by Cruise Critic for the fourth consecutive year. This marks a record achievement in the cruise industry, as no other cruise line has ever won this award four years in a row. Cruise Critic, the leading cruise reviews site, selects the winners of its Best in Cruise Awards based on ratings and reviews from travelers, making this a true reflection of customer satisfaction.

In addition to honoring Holland America Line for its outstanding service, Cruise Critic also named Virgin Voyages as the 'Best Cruise Line of the Year' in the Ocean Category. This award recognizes Virgin Voyages for its innovation, quality, and overall guest experience. Other top cruise lines recognized in the awards include Explora Journeys, Avalon Waterways, and National Geographic-Lindblad Expeditions, all of which have demonstrated excellence in the cruise industry.

The Best in Cruise Awards, now in its 17th year, celebrates the top cruise lines and destinations of the year, providing valuable insight for travelers looking to book their next cruise vacation. Cruise Critic's team of experts carefully evaluates each nominee based on a variety of factors, including service, amenities, activities, and overall guest satisfaction. By taking into account both expert opinions and traveler reviews, the Best in Cruise Awards offer a comprehensive overview of the cruise industry's best performers.

With its unmatched reputation for genuine hospitality and a thoughtful blend of tradition and care, Holland America Line has once again proven why it is deserving of the title of 'Best Service.' As the first cruise line to win this award four years in a row, Holland America Line continues to set the standard for excellence in the cruise industry. Congratulations to all the winners of Cruise Critic's 2025 Best in Cruise Awards, whose dedication to providing exceptional experiences for travelers has not gone unnoticed.

About TRIP

TripAdvisor, Inc. operates as an online travel company. It operates in two segments, Hotels, Media & Platform; and Experiences & Dining. The company operates TripAdvisor-branded websites, including tripadvisor.com in the United States; and localized versions of the website in 40 markets and 20 languages. It also manages and operates other travel media brands that provide users the comprehensive travel-planning and trip-taking resources in the travel industry, such as bokun.io, cruisecritic.com, flipkey.com, thefork.com, helloreco.com, holidaylettings.co.uk, holidaywatchdog.com, housetrip.com, jetsetter.com, niumba.com, seatguru.com, singleplatform.com, vacationhomerentals.com, and viator.com. In addition, the company provides information and services for consumers to research and book restaurants reservation in travel destinations; and vacation and short-term rental properties, including full home, condominiums, villas, beach properties, cabins, and cottages. As of December 31, 2020, it featured 1 billion reviews and opinions on 1 billion hotels and other accommodations, restaurants, experiences, airlines, and cruises. TripAdvisor, Inc. was founded in 2000 and is headquartered in Needham, Massachusetts.

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